Help
The questions that come up most often — install, start, sign in, subscribe, report.
Three paths
1. Get it running
Download the launcher, let it install Docker or WSL 2 if they're missing, then pick an edition and start.
2. Use it
Three entry points in the browser: chat with the assistant, write code in the workspace, use the desktop.
3. When it breaks
Note what happened, the steps and a screenshot, then send it through the feedback page.
Common questions
The container won't start — port already in use
The launcher pre-checks ports and suggests free ones. If it still clashes, pick another preset group on the Ports page or let it re-allocate automatically.
Image downloads are slow or keep dropping
Switch to the fast offline mirror: multi-threaded resumable downloads from R2, with digest comparison so only changed layers are pulled.
Windows security software flags the installer
A newly released desktop app needs time to build signing reputation. That warning is the protection mechanism firing, not a detected threat. Full explanation on the download page.
How do I sign in?
Open the login page, request a code by email, and you land in the dashboard — or complete the launcher authorisation handoff.
The verification code never arrives
Check your spam folder, the spelling of the address, and the send-rate limit. Still nothing? Reach us through the feedback page.
Where do I see my subscription or licence?
Sign in and open the dashboard: current plan, order history, licence key and download links are all there.