Inqubomgomo Yokubuyiselwa Imali

Isiphetho Sokuqala

I-WebClaw ithengisa imikhiqizo yedijithali: ukubhalisa (inyanga, unyaka, ukuthenga okukodwa) kanye nama-GLM Token Packs. Inkokhelo isebenza ngokushesha ku-akhawunti yakho—akukho okuthunyelwayo okungokoqobo.

Uma ukuthenga kungahlangabezani nokulindelwe, sikhetha ukubuyisela imali kunokuphikisana. Imigomo elandelayo ichaza ukuthi nini nokuthi kanjani ukubuyiselwa kwenziwa.

1. Iwindi Lokubuyiselwa Imali Lezinsuku Ezingu-3

• —Ukubhalisa kwanyanga zonke, kwonyaka, noma ukuthenga okukodwa kungabuyiselwa imali ngokuphelele kungakapheli izinsuku ezi-3 (ama-72 amahora) kusukela ekukhokheni.
• —Ama-GLM Token Packs angabuyiselwa imali kungakapheli izinsuku ezi-3 kusukela ekuthengeni, uma kungakasebenzisi noma iyiphi ingxenye.
• —Ngemuva kwewindi lezinsuku ezi-3, inkathi yamanje yokukhokha ayibuyiselwa; ukubhalisa kuzoqhubeka kuze kube sekupheleni kwenkathi ekhokhwayo.
• —Ukukhokha kabusha nakho kuyasebenza: iwindi liqala kusukela ekukhokheni kabusha.

2. Ukubuyiselwa Okungapheli, Akunamkhawulo Wesikhathi

• —Uma i-oda elifanayo likhokhwe kabili.
• —Uma inkokhelo yenziwe kodwa ukubhalisa noma ama-Token akazange asebenze ku-akhawunti yakho.
• —Uma kukhona iphutha ekukhokheni kwethu kodwa sikukhokhile. Xhumana nathi nganoma yisiphi isikhathi, akukho mikhawulo yesikhathi.

3. Indlela Yokufaka Isicelo Sokubuyiselwa Imali

Vula i-oda elihambisanayo ku-store.qhkly.com, chofoza 'Buyisela Imali' ekhasini lemininingwane ye-oda—ukukhokha okungaphakathi kwezinsuku ezi-3 ungakwenza ngaphandle kwesizathu. Uma inkinobho ingasebenzi noma kunezinkinga, thumela i-imeyili ku jiayiqiu@qhkly.com ufake i-imeyili ye-akhawunti nenombolo ye-oda esiqinisekweni sokukhokha.

Ngemva kokuqinisekisa, ukubuyiselwa kwenziwa yisikhungo sokukhokha nabahlinzeki bezinkonzo zokukhokha ngokusebenzisa indlela yokukhokha yokuqala. Isikhathi sokufika kwemali sincike ebhange noma enhlanganweni ye-akhawunti, ngokuvamile phakathi kwezinsuku ezi-5 kuya kwezi-10 zomsebenzi.

For international card payments processed by Creem, approved refunds are carried out through Creem as the Merchant of Record. Eligibility is still determined under this Refund Policy.

4. Ukulethwa Komkhiqizo Wedijithali

Yonke imikhiqizo ilethwa ngedijithali: inkokhelo esheshayo ivula isevisi ku-akhawunti yakho ye-WebClaw, akukho okulindelwe kokuthunyelwa noma okudingekayo ukubuyiselwa. Ngenxa yokuthi ukulethwa kwenzeka ngokushesha, iwindi lokubuyiselwa liqala ngesikhathi sokukhokha.

5. Ukukhansela Ukubhalisa

Ukukhansela ukubhalisa kusho ukumisa ukukhokha okuzayo, akubuyiseli isikhathi osukhokhele ngaso:

• —Ukubhalisa kwanyanga zonke noma kwonyaka kungakhanselwa noma nini ku-dashboard noma esikhungweni sokukhokha.
• —Ngemva kokukhansela, isevisi iyaqhubeka kuze kube sekupheleni kwenkathi ekhokhwayo, bese kungasakhokhwa.
• —Ukuthenga okukodwa kukhokhwa kanye, akudingi ukukhanselwa, futhi kuvikelwe yiwindi lezinsuku ezi-3 zokubuyiselwa imali.